Unable to install or uninstall any applications on Ledger Nano S

20:55
6605
+4
Related Wallet:

Merry Christmas everyone. I need help. I was trying to install Ethereum application on my Ledger Nano S, but I always get error "Unable to Install Application", here is a screenshot:

Unable to Install Application - Ledger Nano S

I thought that maybe the reason is that my Ledger doesn't have enough space considering that this is a popular problem so I decided to remove Bitcoin Cash application as I am not using it. But I got another error: "Unable to remove application":

Unable to Remove Application - Ledger Nano S

What I am doing wrong? I really need to install Ethereum wallet, because I need to withdraw ETH from exchange. Thanks in advance, all help is appreciated!

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23:06
+1
Hi Mary. Try to restart your computer, in most cases with such errors it helps. Please let us know if it will help in your case.
23:23
Thanks! It helped. I installed Ethereum succesfully! dance
HunterN
01:10
I am having the same issue. I've tried to restart my computer, kill vpn and other exe programs.
The issue start right after I connected the nano s to etherdelta.
00:03
Did you try to send ticket to Ledger support team? You can do it here: ledger.zendesk.com/hc/en-us/requests/new
Jason
01:59
I have tried rebooting and still get the error. It says to contact Ledger support. I can't find a support phone number or any way to submit an issue.
00:04
You can send your ticket here: ledger.zendesk.com/hc/en-us/requests/new
Nick
00:59
I have the same issue, have restarted my cpu and still no luck. I have also reached out to Ledger, they responded once but have not yet responded again (after two days). Anyone else have any ideas?
01:01
Hi Nick. Please try to delete Ledger manager app and then install it again. It should help.
01:16
I had the same issue with Ledger. I reinstalled Ledger Manager (Chrome App) and after that I was able to install/delete Ledger apps.
17:02
Hi. I also have the same problem with Ledger Nano Apps. Can anybody help me?
Lane
21:50
I cannot install or install any apps on Ledger Manager… I have a Nano S. trying to load my LTC and cannot do anything…

should I just buy a new Nano S and use my seed key… or is it not the nano S its the apps… its happened on both my computers Mac and Windows

any help please!
21:53
Hi. Did you try to reinstall Ledger manager? Also, are you sure that you have enough space on your Ledger?
Lane
21:57
I have reinstalled it about 10 times… I dont know if i have enough space on Ledger… thats why I am just trying to uninstall everything and start over… but it will not let me uninstall anything? its a complete cluster… I submitted problem logs to them today… but they probably will never respond or take weeks… I would buy a new Nano S if I thought that would solve problem… obviously something is wrong… I dont get a not enough space message…

you cannot really do anything if you cant uninstall or install? very frustrating… I didnt have any issues until I updated the new firmware which it forced me to do… had no issue with BTC ETH… but the LTC having issues…

I dont really know where to turn…

sucks
22:03
And have you tried to reinstall LTC app?
Lane
22:05
it will not let me install or uninstall any apps… i get same error message each time…

22:08
This is weird. Did you try to contact Ledger Support? I think if there is a bug with update of issue with hardware they should sell you a new ledger.
Anthony Deloren
15:47
This seems to be an extremely common problem. I purchased two. Both will not update, Both will not delete any wallets. One has MCU updated to 1.5 while the version remains at 1.3.1 after a dozen attempts. So now there is a mismatch and nothing works. what a great out of the box product!
Ian Harper
20:05
I am currently having the same problem it is very inconvenient and a serious issue Ledger needs to address
Brad
09:16
No kidding. I'm having the same issue. They'll have to come out with a fix soon. This is ridiculous.
Brad
09:19
Keep an eye on their Twitter feed. They've explained the problem — a network outage in their datacenter. This is affecting firmware updates and applications installations. They are working on the issue.
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